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Return Policy

Making A Return/Exchange:

  • Obtain Return Authorization:
    To return any item, please first contact Chain Stitches for return authorization by email at This email address is being protected from spambots. You need JavaScript enabled to view it. within five business days of receiving your shipment. For return authorization, please state whether you wish to exchange your purchase or return it for store credit. We only accept exchange/returns for unworn items with all tags attached and normally reply to your request for return authorization by e-mail within two business days.

  • Ship Authorized Returns:
    After you receive our return authorization, return the package postmarked no later than five business days of our return authorization, unless Chain Stitches permits in writing a later return. The customer is responsible for all return shipping costs as well as items lost or damaged. We recommend that you insure your package or use a shipper such as USPS Priority Mail, UPS, or FedEx that allows you to track your package. Chain Stitches will not accept a return shipped C.O.D.

  • Return Shipping Address:
    Chain Stitches
    11213 T Plaza, suite 305
    Omaha NE, 68137